SonicJobs Logo
Login
Left arrow iconBack to search

Consultant/SME (Airline Reservations)

Gray Global Placements LTD
Posted 2 days ago, valid for a month
Location

London, Greater London W1A 1AA, England

Salary

£40,000 - £48,000 per annum

info
Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A leading global IT solutions provider is seeking a Consultant/Subject Matter Expert in the Airline Reservations domain.
  • The role requires 15+ years of experience in airline processes related to Offer, Order, Settle, and Delivery (OOSD).
  • Key responsibilities include providing expertise, conducting research, identifying process improvements, and collaborating on customer support.
  • The position offers a competitive salary and requires participation in industry events and customer engagements.
  • Flexible remote working is available, but travel may be required for the role.

Consultant/SME (Airline Reservations)

A leading global provider of new generation IT solutions to the Travel, Transportation and Logistics industries is looking for a Consultant/Subject Matter Expert (SME) in the Airline Reservations domain, who will be responsible for providing expert insights and guiding product teams to achieve successful outcomes. The Consultant will need to work with Product Owners, the Product Team and the Product Head to provide insights on current processes and to-be processes related to Offer, Order, Settle and Delivery (OOSD).



Key Responsibilities

  • Provide Expertise:Offer in-depth knowledge and insights in the domain area of expertise to enable product squads to deliver innovative solutions.
  • Research:Conduct thorough research to stay updated on the latest trends and developments to enable product teams and also provide inputs for Industry and Customer engagements.
  • Process Improvement:Identify potential areas for airline process improvement and suggest innovative solutions.
  • Product documentation and presentations:Assist in the development, review, and presentation of product documentation. Conduct webinars and workshops on specific expertise areas.
  • Customer Support:Collaborate with teams to address customer needs and issues effectively.
  • Industry and customer engagement: Actively participate in industry events, forums and customer engagements.

Experience and Skills

  • 15+ years of domain experience in airline processes related to the Offer, Order, Settle and Delivery (OOSD) domain.
  • Experience in driving product solutions within and across airline systems as a Product Owner/Consultant.
  • Deep understanding of domains - Airline Retailing, Offer Order, PSS will be a key skill.
  • Prior technical hand-on experience is a key skill.
  • Stakeholder management experience both external and internal across industry, senior leadership, airline customers, and product teams.
  • Industry presence and experience (Industry conferences, panels etc.)

Practicalities

Flexible location remote working.

Competitive package.

Travel required.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.