SonicJobs Logo
Login
Left arrow iconBack to search
  1. Home
  2. London, Greater London
  3. Ict help desk manager
  4. 1st Line Support Analyst - Managed Services

1st Line Support Analyst - Managed Services

MillsHill Recruitment Limited
Posted 2 days ago, valid for 5 days
Location

London, Greater London N8 7HR, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a 1st Line Support Analyst within a top 10 Managed Service Provider, requiring a background in managed services.
  • Candidates should have experience with technologies such as Windows, O365, Active Directory, Group Policy, DNS, SharePoint, and Networking.
  • The role involves being the first point of contact for client IT requests and issues, emphasizing strong communication and customer service skills.
  • The job offers a salary of £25,000 to £30,000 per year and requires a minimum of 1 year of relevant experience.
  • This office-based role has the potential for hybrid working after a successful probation period and includes opportunities for technical and career development.

1st Line Support Analyst - Managed Services

Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking.

My client proudly holds a place among the top 10 Managed Service Providers globally. With a legacy dating back to 2001, they have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries.

My client has an immediate requirement for a proven 1st Line Support Analyst coming from a MSP background. As a 1st line Support Analyst, you will be an integral part of a dynamic Service Delivery Team, acting as the first point of contact for client IT requests and issues. The 1st Line Support Analyst will have a solid MSP background and alongside their technical capability will be an outstanding communicator driven by top level customer service.

You will have proven 1st line technical competency in technology such as Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. You will also demonstrate a passion and commitment to learning new technologies either by ongoing certifications or personal interest projects.

The role will be office based with the potential to move to hybrid working (3 office / 2 home) after successful probation. This is a great opportunity to work for a proven, growing and well respected MSP. Great opportunities for technical and career development.

1st Line Support Analyst - Managed Services

Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking. Windows, O365, Active Directory, Group Policy, DNS, Sharepoint, Networking.

MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Logo
SonicJobs
Your next career move. Sorted.
Search jobsbackground image

Contact us

© 2017 - 2025 SonicJobs App Ltd. All rights reserved

Terms & Conditions | Privacy Policy | Browse Jobs