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1st Line Support Engineer

ALTERED RESOURCING LTD
Posted 9 hours ago, valid for 11 days
Location

London, Greater London N8 7HR, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a 1st Line Support Engineer located in North London, offering a salary of £25,000 plus benefits.
  • The role is with a Microsoft Gold Partner and one of the UK’s largest IT solution providers.
  • Candidates should have some exposure to a Support role, HelpDesk, or ServiceDesk environment and enjoy resolving IT issues.
  • Experience required includes working with Office 365, password resets, setting up new users, and familiarity with Windows operating systems and network issues.
  • This opportunity is ideal for individuals looking to advance their careers with structured development plans aimed at moving into 2nd or 3rd Line roles.

1st Line Support Engineer

£25,000 - plus benefits

North London

My client, a Microsoft Gold Partner based in London is looking to hire! This is working for one of the UK’s biggest IT Solution providers. The role is working as a 1st Line Support Engineer, part of their growing IT Support function. This would be a perfect opportunity for someone who has had an introduction into IT Support and who is now looking to work for a large organisation with lots of training and development. From day one in this 1st Line Support Engineer role, you will be given a personal structured development plan, which will help you move into a 2nd/3rd Line role. It is important in this 1st Line Support Engineer role that you have had some kind of exposure in a Support role, HelpDesk or ServiceDesk environment and enjoy solving IT issues for your colleagues and clients.

Experience needed in this 1st Line Support Engineer role:

  • Experience working with Office 356.
  • Experience with Password Resets and Setting up New Users.
  • Experience working with Windows Operating Systems.
  • Experience with Network issues, printer issues and Internet connections.

If you would like to know more please do get in touch.

*Unfortunately, this company is unable to provide sponsorship

Keywords:

1st, 2nd, Support, IT, Technical, Troubleshoot, Troubleshooting, Helpdesk, ServiceDesk, Office365, Windows, Supporting, Engineer, Analyst,

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.