2nd Line IT Support

Candidate Source Ltd

Posted 11 days ago, valid for 7 days

London, Greater London E10 6EJ, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

Join a friendly IT company as a 2nd Line IT Support Engineer, where you'll handle complex tasks and support the 1st Line team.
You will review the 1st Line's work and escalate unresolved issues to the 3rd line team promptly.
The role requires previous experience in 2nd Line IT Support, with skills in Active Directory, Microsoft servers, and virtualization (Hyper-V/VMware).
The salary for this position ranges from £32,000 to £35,000, depending on experience, along with benefits like private medical insurance and a mobile phone allowance.
Candidates must have 2nd Line IT Support experience, and no overseas applicants will be considered for this position.

Come and join an exciting and friendly IT company as a 2nd Line IT Support Engineer.THE ROLE:As a 2nd Line IT Support Engineer, you need to use your experience and knowledge to carry out more complex tasks, while also acting as an escalation point for our 1st Line team. You will also be responsible for reviewing the work completed by our 1st Line, as well as effectively escalate issues that you cannot overcome to our 3rd line team in a timely manner. KEY SKILLS & EXPERIENCE:

Previous experience as 2nd Line IT Support
Experience with Active Directory, Microsoft servers and virtualisation (Hyper-V / VMware).
Strong Networking skills and backups.
O365 / MS Exchange
Can ensure a clear vetting check

SALARY & BENEFITS:

£32,000 - £35,000, dependent on experience
Private Medical Insurance
A mobile phone allowance
Variety of team events
An employee referral bonus
Paid time to volunteer for charity work or take part in not-for-profit activities
Professional development and training

This is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence. Please apply only if you have 2nd Line IT Support experience.No overseas applicants please; visa applications will not be considered.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

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