- Lead, manage and develop the Systems Support team.
- Support and work closely with the Service Desk and the business.
- Ensure that the Systems Support team follow best practises.
- Work closely with the Service Desk team with regards to issue resolution
- Plan and provide training for the Business Systems Support team.
- Ensure the logged issues are prioritised accordingly, informing Technology Managers to potential outages/critical issues.
- Work closely with the Business Systems Development and Analyst teams to support their builds
Back to searchBusiness Systems Support Manager
IPS Group
Posted 8 hours ago, valid for 21 days
London, Greater London EC1R 0WX
£44,000 - £55,000 per annum
Full Time
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Sonic Summary
- The Business Systems Support Analyst position requires insurance experience and offers a hybrid working model based in the City of London.
- The role involves leading and developing the Systems Support team while collaborating with various business units to optimize software and hardware investments.
- Candidates should have experience in the Lloyds Insurance Market, General Insurance Broking, and familiarity with Microsoft Office and PowerPlatform.
- The position requires effective issue resolution and training planning for the support team, ensuring best practices are followed.
- Salary details were not provided, but relevant experience in the field is essential.
