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Client Support Specialist

Harvey Nash
Posted 5 hours ago, valid for 8 hours
Location

London, Greater London EC1R 0WX

Salary

£44,000 - £55,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading digital assets firm is seeking a Client Support Specialist to provide first-line support and onboard new clients.
  • Candidates should have experience in client service or onboarding within Crypto, FICC, or equities, along with familiarity in an electronic trading environment.
  • Experience with market data feeds and exposure to FIX messaging, Rest API, or Websocket will be considered a bonus.
  • The position offers a salary of £45,000 to £55,000, depending on experience, and requires relevant industry experience.
  • The role can be based in either London or Dubai, with candidates in London needing the right to work in the UK.

Client Support Specialist

A leading digital assets firm is looking to hire a Client Support Specialist.

You would be responsible for:

  • Providing 1st line support to clients
  • Onboarding new clients
  • Triage technical issues and implementing fixes where no coding or infrastructure set up is required

Therefore, they are looking for candidates with experience in the following:

  • Client service or onboarding experience in Crypto, FICC or equities
  • Experience of electronic trading environment - understand the type of messages and general message flow
  • Experience working with market data feeds
  • FIX messaging, Rest API or Websocket exposure/experience a bonus

This role can be based in London or Dubai. If you are living in London, you must have right to work in the UK.

Client Support Specialist

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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