Desktop Rollout Engineer - M&A Experience
6 Months Contract
Hybrid - 2 days a week in the office
Our insurance client is looking for a Desktop Rollout Engineer to join them on a 6-month contract basis. This role forms part of the IT Strategy & Transformation team responsible for delivering M&A and IT integrations.
Responsibilities:
- Providing escalation support to the IT Project Manager during project activity
- Ensuring all changes to production services are subject to change control
- Producing documentation to improve the efficiency and effectiveness of post-project support as part of project delivery
- Conducting root cause analysis following unplanned disruptions to enhance system availability during project and warranty periods
- Develop strong relationships with the Business Units
- Respond to the Business Units' requirements as appropriate
- Support the business units with their use of the IT systems
Requirements:
- Infrastructure knowledge - at least one year's experience as a Project Engineer, Service Desk or similar IT role
- Experience working with standard Microsoft cloud technologies such as Azure, M365, Azure AD & Intune
- General understanding of Windows Operating Systems, especially Windows 10
- Detailed knowledge of configuring and administering Windows operating systems
- Proven analytical and problem-solving abilities to ensure that solutions are delivered within an SLA
- Ability to communicate in a technical and non-technical manner depending on the audience
- Must be willing to Travel domestically and internationally, at times for extended periods (up to 1 month at a time)
To apply for this position please submit your CV.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.