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Contract Desktop Support EngineerLocation: London (Onsite Role - Various sites across the City of London)Rate: £140 per day - Inside IR35 Umbrella onlyWorking Hours: Monday to Friday, 9:00 AM – 5:30 PM
Global Technology Solutions Ltd is seeking an experienced Contract Desktop Support Engineer for a leading IT MSP company located in London. In this role, you will be responsible for providing high-quality desktop support to end-users and ensuring the smooth operation of IT systems. Your technical expertise and customer service skills will be critical as you troubleshoot issues, provide solutions, and maintain user satisfaction.
Key Responsibilities:- Provide desktop support to end-users, resolving hardware and software issues.
- Support operating systems, including Windows and macOS.
- Troubleshoot and maintain Microsoft Office applications and remote desktop tools.
- Collaborate with the IT team to deliver effective solutions.
- Communicate effectively with end-users to ensure satisfaction.
- Proven experience as a Desktop Support Engineer or similar role.
- Strong knowledge of desktop operating systems (Windows and macOS).
- Familiarity with troubleshooting hardware and software issues.
- Experience supporting Microsoft Office applications and remote desktop tools.
- Excellent communication skills with a customer-oriented approach.
- Ability to work independently and collaboratively.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.
This is a fantastic opportunity to join a dynamic IT team within a reputable MSP. You’ll tackle diverse technical challenges and enhance your skills in a supportive environment.
What We Offer:
- Exposure to advanced technologies and a variety of technical challenges.
- Potential for contract extensions.
- Valuable experience working in the fast-paced IT MSP sector.
If you are a proactive and skilled Desktop Support Engineer looking for a new challenge, apply now to join a team that values expertise, collaboration, and customer satisfaction.
