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Graduate Service Desk/1st Line Support Engineer

eTech Partners
Posted a day ago, valid for a month
Location

London, Greater London EC1R 0WX

Salary

£44,000 - £55,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Graduate Service Desk/1st Line Support Engineer with a salary of up to £30,000.
  • This role is hybrid working based in London and is an excellent opportunity for recent graduates.
  • Responsibilities include logging calls, ensuring timely responses, supporting new application roll-outs, and managing user accounts.
  • Candidates should be prepared for on-the-job training and have opportunities for career progression within a supportive team environment.
  • The company offers 25 days of annual leave plus bank holidays and encourages applicants to submit their CVs urgently.

Graduate Service Desk/1st Line Support Engineer

Salary: Up to 30K Hybrid working

Location: London

Excellent opportunity for a Graduate 1st Line Technical Support Specialist to join a leading and very well established and successful international company.

Responsibilities:

  • Logging and escalating calls where necessary.
  • Ensuring calls are prioritised and responded to within the agreed SLA.
  • Supporting the roll-out of new applications and hardware across the business.
  • Assist with user account management, including password resets and access permissions.
  • Document all support activities and maintain accurate records.

Benefits:

  • Opportunities for career progression.
  • 25 days annual leave plus bank holidays
  • On-the-job training and development opportunities
  • Supportive team environment
  • Company social events and team-building activities

My client is looking to recruit URGENTLY, please send your CV in Word format to be considered for this great opportunity.

Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.