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Job Title: Helpdesk Administrator
Salary: £14 per hour
Type: Temporary - Full Time
Location: Bank, City of London
Hours: 9am-5pm This is your chance to be part of a dynamic and innovative team that thrives on providing exceptional support and solutions in the technology sector. With a focus on data, insights, and implementation, your contributions will directly impact the success of our clients! Plus, enjoy the convenience of an office just a 3-minute walk from Bank train station! ????
Benefits:
- The chance to work in stunning offices conveniently located a short walk from Bank station!
- Extremely competitive hourly rate!
- Join a dynamic and innovative team that all strive to succeed.
- Develop your skills within the technology sector within a reputable company.
- Office Angels Boost benefits on your first day of temping, giving you discounts on major retailers, free eye care vouchers, wellbeing seminars, and much more! �???
Duties:
- Provide top-notch helpdesk support by answering calls and managing IT-related queries. ??
- Efficiently raise and manage tickets for any technical issues that arise.
- Maintain an organised inbox for all IT inquiries, ensuring timely responses. ??
- Collaborate with team members to resolve challenges and improve processes.
- Keep up-to-date documentation of IT support activities and solutions. ??
Requirements:
- 1+ year experience within a similar administrative role.
- Strong IT skills with experience in helpdesk administration.
- Excellent communication skills, both verbal and written.
- Ability to multitask and manage priorities effectively.
- A proactive attitude and a problem-solving mindset.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
