IT Deskside Support AnalystGlobal Professional Services Firm6 month fixed term contract - £30k-£35k per annum pro rata5 days per week onsite
Are you an IT Support Analyst with experience of providing deskside and hardware support?
Are you available immediately or have a notice period of less than 2 weeks?
In this rewarding Deskside Support Analyst position at a global professional services firm in the city, you will be responsible for providing a range of deskside and AV support to all users, across both software and hardware related issues.
Responsibilities:
- Point of escalation for hardware and deskside issues for London users
- Windows 10/11 / Office365 support
- PC / Laptop builds and configuration
- Printers / Mobile Devices - Intune
- Audio Visual conferencing setup and support
Essential skills and experience:
- Experience of working in a professional services firm (Law, Finance, Insurance etc)
- Excellent communication and customer service skills
- 1+ years’ experience in a similar IT Support position
- Ability to work well under pressure with good problem solving skills
This position will initially be on a 6 month fixed term contract; however, the plan is for this to be extended or turn permanent.