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IT Deskside Support Analyst

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Posted 19 days ago, valid for 3 days
Location

London, Greater London EC2V7NQ, England

Salary

£50,000 - £60,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for an IT Deskside Support Analyst at a global professional services firm.
  • It is a 6-month fixed term contract with a salary range of £30k-£35k per annum pro rata.
  • The role requires at least 1 year of experience in a similar IT Support position.
  • Responsibilities include providing deskside and AV support, as well as handling hardware and software issues.
  • Candidates should have excellent communication skills and the ability to work well under pressure.

IT Deskside Support AnalystGlobal Professional Services Firm6 month fixed term contract - £30k-£35k per annum pro rata5 days per week onsite

Are you an IT Support Analyst with experience of providing deskside and hardware support?

Are you available immediately or have a notice period of less than 2 weeks?

In this rewarding Deskside Support Analyst position at a global professional services firm in the city, you will be responsible for providing a range of deskside and AV support to all users, across both software and hardware related issues.

Responsibilities:

  • Point of escalation for hardware and deskside issues for London users
  • Windows 10/11 / Office365 support
  • PC / Laptop builds and configuration
  • Printers / Mobile Devices - Intune
  • Audio Visual conferencing setup and support

Essential skills and experience:

  • Experience of working in a professional services firm (Law, Finance, Insurance etc)
  • Excellent communication and customer service skills
  • 1+ years’ experience in a similar IT Support position
  • Ability to work well under pressure with good problem solving skills

This position will initially be on a 6 month fixed term contract; however, the plan is for this to be extended or turn permanent.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.