IT Deskside Support Analyst

IT Deskside Support AnalystGlobal Professional Services Firm6 month fixed term contract - £30k-£35k per annum pro rata5 days per week onsite

Are you an IT Support Analyst with experience of providing deskside and hardware support?

Are you available immediately or have a notice period of less than 2 weeks?

In this rewarding Deskside Support Analyst position at a global professional services firm in the city, you will be responsible for providing a range of deskside and AV support to all users, across both software and hardware related issues.

Responsibilities:

• Point of escalation for hardware and deskside issues for London users
• Windows 10/11 / Office365 support
• PC / Laptop builds and configuration
• Printers / Mobile Devices - Intune
• Audio Visual conferencing setup and support

Essential skills and experience:

• Experience of working in a professional services firm (Law, Finance, Insurance etc)
• Excellent communication and customer service skills
• 1+ years’ experience in a similar IT Support position
• Ability to work well under pressure with good problem solving skills

This position will initially be on a 6 month fixed term contract; however, the plan is for this to be extended or turn permanent.