- IT Support - experience in a similar role essential.
- Be an exceptional communicator - essential.
- Immediate start within 1-2 weeks required.
- Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues.
- Hardware specification, testing and procurement.
- Hardware repair and maintenance.
- PC and Printer troubleshooting
- Configuring and deployment of desktops/laptops to end users.
- Setting up and management of user profiles.
- Liaising with ISP checking Internet connections.
- Configuring and managing wireless networks.
- Maintain and follow standard build processes and full documentation for all systems.
- Maintain asset inventory.
- Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates.
- Registering products for warranty.
- Purchasing consumables in relation to IT equipment.
- Previous experience within a similar role - essential
- Be an exceptional communicator - essential.
- Confident in a formal environment.
- Remain calm and composed under pressure.
- Strong organisational skills.
- Reliable with exceptional time keeping.