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IT Support Analyst

GORDON YATES
Posted 6 days ago, valid for 17 days
Location

London, Greater London NW5 1UH, England

Salary

Salary dependent on experience

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Contract type

Full Time

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Sonic Summary

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  • We are seeking an IT Support Analyst for a small corporate business located in Central and Greater London.
  • The role involves providing first line IT support, including Microsoft Office and Windows Desktop support, hardware maintenance, and troubleshooting.
  • Candidates must have previous experience in a similar role and strong communication skills.
  • The position offers a salary ranging from £28,500 to £40,000, depending on experience.
  • Working hours are 9.15am to 5.45pm with benefits such as a contributory pension and 5 weeks annual leave.

IT Support Analyst

We are currently working closely with our client to recruit an IT Support Analyst.

Who will you be working for?
Our Client is a lovely small corporate business with offices within Central and Greater London.

What will you be doing?
You will be providing first line IT support across all business offices.

Key Duties:

  • Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues.
  • Hardware specification, testing and procurement.
  • Hardware repair and maintenance.
  • PC and Printer troubleshooting
  • Configuring and deployment of desktops/laptops to end users.
  • Setting up and management of user profiles.
  • Liaising with ISP checking Internet connections.
  • Configuring and managing wireless networks.
  • Maintain and follow standard build processes and full documentation for all systems.
  • Maintain asset inventory.
  • Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates.
  • Registering products for warranty.
  • Purchasing consumables in relation to IT equipment.

About you:

  • Previous experience within a similar role - essential
  • Be an exceptional communicator - essential.
  • Confident in a formal environment.
  • Remain calm and composed under pressure.
  • Strong organisational skills.
  • Reliable with exceptional time keeping.

What’s in it for you?
This is a great opportunity to work for small corporate offices.  Working hours are 9.15am – 5.45pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more.  The salary is £28,500 - £40,000 dependent on experience.

How to apply
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By applying, a The Guardian Jobs account will be created for you. The Guardian Jobs's Terms & Conditions and Privacy Policy will apply.