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IT Support Analyst

IT Support Analyst

Gordon Yates Limited

Posted 19 days ago, valid for 3 days

London, Greater London EC1R 0WX

£44,000 - £55,000 per annum

Full Time

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Sonic Summary

The position is for an IT Support Analyst with previous experience in a similar role being essential.
The job requires exceptional communication skills and the ability to remain calm under pressure.
Candidates must be available for an immediate start within 1-2 weeks.
The salary for this role ranges from £28,500 to £40,000, depending on experience.
The working hours are from 9.15am to 5.45pm, with additional benefits including a contributory pension and 5 weeks of annual leave.

IT Support - experience in a similar role essential.
Be an exceptional communicator - essential.
Immediate start within 1-2 weeks required.

IT Support AnalystWe are currently working closely with our client to recruit an IT Support Analyst.Who will you be working for?Our Client is a lovely small corporate business with offices within Central and Greater London.What will you be doing?You will be providing first line IT support across all business offices.Key Duties:

Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues.
Hardware specification, testing and procurement.
Hardware repair and maintenance.
PC and Printer troubleshooting
Configuring and deployment of desktops/laptops to end users.
Setting up and management of user profiles.
Liaising with ISP checking Internet connections.
Configuring and managing wireless networks.
Maintain and follow standard build processes and full documentation for all systems.
Maintain asset inventory.
Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates.
Registering products for warranty.
Purchasing consumables in relation to IT equipment.

About you:

Previous experience within a similar role - essential
Be an exceptional communicator - essential.
Confident in a formal environment.
Remain calm and composed under pressure.
Strong organisational skills.
Reliable with exceptional time keeping.

What’s in it for you?This is a great opportunity to work for small corporate offices. Working hours are 9.15am – 5.45pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more. The salary is £28,500 - £40,000 dependent on experience.How to applyTo apply for this role, please click on the ‘Apply’ button below.

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