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Level 3 Mac Support Desktop Engineer Jamf 300, Mac - London

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Posted 20 days ago, valid for 24 days
Location

London, Greater London EC1R 0WX

Salary

£44,000 - £55,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Level 3 Mac Support Desktop Engineer in London with a hybrid working arrangement of 2 to 3 days per week.
  • The role offers a day rate between £350 and £450, and it is classified as inside IR35 for a duration of 12 months.
  • Candidates are required to have proven experience in Mac support and should possess strong knowledge of both Mac OS and Windows operating systems.
  • Experience with Jamf administration is essential, and a Jamf 300 certification is preferred, to be obtained within the first three months of employment.
  • The role requires excellent troubleshooting skills, proficiency in scripting languages, and strong communication abilities.

Level 3 Mac Support Desktop Engineer (Jamf 300, Mac) - Finance - London/hybrid Day rate: £350 - £450 (inside IR35) Duration: 12 months Start: Now

My client is looking for a level 3 Mac Desktop Engineer to join on a freelance basis. This is a London based hybrid role 2 - 3 days per week.

Responsibilities:* Provide technical support for Mac and Windows desktop environments.* Troubleshoot and resolve hardware and software issues on MAC and Windows devices.* Administer and manage JAMF for Mac device management.* Develop and maintain scripts to automate tasks and improve efficiency.* Assist with the deployment and configuration of software and updates.* Collaborate with other IT team members to ensure seamless support and service delivery.* Maintain accurate documentation of support activities and solutions.* Provide training and support to end-users on Mac and Windows systems.* Act as third line of support for escalated technical issues, ensuring timely and effective resolution.

Requirements:* Proven experience as a Mac Support Desktop Engineer or similar role.* Strong knowledge of Mac OS and Windows operating systems.* Experience with Jamf administration and management.* Jamf 300 certification preferred. Certification will need to be obtained within the first 3 months.* Proficiency in scripting languages such as Bash, Python, or PowerShell.* Excellent troubleshooting and problem-solving skills.* Strong communication and interpersonal skills.* Ability to work independently and as part of a team.* Relevant certifications (e.g., Apple Certified Support Professional, JAMF Certified).

*Rates depend on experience and client requirements

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.