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Mac Desktop Support Engineer

Mac Desktop Support Engineer

Devonshire Hayes Recruitment Specialists Limited

Posted 3 days ago, valid for 16 days

London, Greater London EC1R 0WX

£44,000 - £55,000 per annum

Full Time

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Sonic Summary

We are seeking an experienced 2nd line Support Engineer or Desktop Engineer with a focus on supporting Apple Mac users.
Candidates must have strong Mac experience and be available for onsite work in Central London five days a week.
Technical skills required include proficiency in Apple Mac Support, Jamf, SCCM, and Microsoft Office 0365 among others.
A minimum of technical IT accreditation or equivalent experience is necessary, along with experience working in different time zones.
The salary for this position is competitive, reflecting the level of expertise required.

If you are an experienced 2nd line Support Engineer or Desktop Engineer with previous experience of supporting Apple Mac users, we have an exciting opportunity we would like to discuss with you.

Please note this role will require onsite attendance in Central London 5 days per week and will only be suitable for candidates with strong Mac experience.

Technical proficiency:

Apple Mac Support (enterprise level)
Jamf
SCCM
Microsoft Office 0365
Adobe Suite
OKTA SSO
Networking
Active Directory
Microsoft Azure
ServiceNow ticket management
Knowledge of ITIL practices
Mobile telephony support
Remote support Experience of working in different time zones
Technical IT accreditation or equivalent experience is required
Face to face support via our genius bar
Meeting room support (AVI)

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