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Role: Senior Technical Support Specialist
Salary: 40,000 to 50,000
Location: London
A leading IT Solutions provider, focusing on state of the art cloud solutions, are currently searching for a Senior Technical Support Specialist to join their expanding 3rd Line team.
The role requires experience of 8 or more years within a M365/O365 environment. An ideal candidate will have a strong passion for technologies of all kinds, with experience in troubleshooting, and be able to work within a client focused and fast paced environment.
Benefits:
- Hybrid working around the UK (3 days in, 2 WFH)
- Exposure & training on the latest Cloud tech
- Birthday off
- Employee staff discount portal
- Full time, round the clock healthcare (Physical & mental health)
- Great pension scheme
- Company socials
- & more
Role requirements:
- Excellent experience across O365, Windows & Azure
- Endpoint management via Intune or similar deployment services
- Solid networking experience - Troubleshooting & configuration
- Cybersecurity familiarity - experience in CyberEssentials framework is always a bonus
- PowerShell automation
- Outstanding customer service skills & experience
- AD, Group Policy, Azure AD/Entra ID
Desirable:
- Certifications in Microsoft, Azure
- ITIL Familiarity
- Experience supporting & managing hybrid cloud environments
- Backup & disaster recovery exposure
Does this seem like a bit of you?
Apply now to be immediately considered for the role!
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
