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Service Desk Analyst – London – Up to £35,000
VIQU have partnered with an international Fortune 500 company who are seeking a service desk analyst to provide second line IT support to their UK offices. This role will focus supporting users in a trading floor, so the ideal candidate must be used to providing support in a fast paced environment.
The role has four days a week on site requirements in central London, paying up to £35,000 per Anum.
Duties of the Service Desk Analyst:
- Provide second line IT support
- Manage hardware procurement and levels of stock
- Process IT invoices in a timely manner
- Configure and maintain desktops, mobiles and cisco desk phones
- Use Active Directory and Exchange to administer user profiles
- Manage access to applications using Okta and Zscaler
- Manage mobile devices with Intune
- Troubleshoot Microsoft 365 issues and
- Monitor the environment using Logic Monitor
Experience needed of the Service Desk Analyst:
- 3+ years of experience within an IT support role
- Experience supporting an Office 365 enviroment )Excel, outlook, Word, Powerpoint ect)
- Experience with Windows servers and Windows 11
- Previous experience utilising Active Directory for user profiles and group policies
- Experience with Intune and Azure AD
- Previously used Mimecast to troubleshoot mail issues
- Strong communication skills both written and verbally
Service Desk Analyst – London – Up to £35,000
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus, by exploring the VIQU IT Recruitment website.
If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
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