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Service Desk Assistant

Service Desk Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted a day ago, valid for 4 days

London, Greater London EC1R 0WX

£44,000 - £55,000 per annum

Full Time

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Sonic Summary

The position of Service Desk Assistant in London, NW9 offers a salary of £28,000 along with pension and parking benefits.
The role requires an experienced individual to manage a busy team and coordinate client maintenance and repair needs.
Key responsibilities include overseeing the installation and repair of medical equipment, scheduling workloads for field engineers, and handling customer service issues.
The candidate must ensure that all jobs are allocated efficiently and that time frames are met, while also managing inventory of equipment and spare parts.
Applicants who are not shortlisted will not receive a response, and job alerts can be followed on various social media platforms.

Service Desk Assistant

London, NW9

£28,000 + Pension + Parking

An experienced Service Desk Assistant is required to managing a busy team and co-ordinate client maintenance and repair requirements.

Some of your duties will include:

- Managing the installation, maintenance and repair of specialist medical equipment

- Working as part of the customer service team and providing an excellent service

- Managing and scheduling daily workload for team of field based engineers

- Allocating jobs to engineering team and ensuring set time frames are achieved

- Managing any escalated customer service issues that occur and resolving all matters

- Ensuring that equipment and spare parts are available to meet business needs

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

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