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Responsible for efficient, continuous, and reliable core infrastructure services and end user support. This Engineer works closely with the Director of O&I and peer IT operations technicians, to maintain the organisations diverse technology platforms and end user support programs.
Client Details
Our client is a Financial Services Organisation
Description
Responsible for efficient, continuous, and reliable core infrastructure services and end user support. This Engineer works closely with the Director of O&I and peer IT operations technicians, to maintain the organisations diverse technology platforms and end user support programs.
Key Responsibilities are:
- A primary contact for London, Brussels & Asia staff for technical support, infrastructure and service issues
- Expertise in managing and maintaining workstations, servers, and support systems globally
- Maintaining backups and disaster recovery processes as needed
- Monitor system performance, implementing adjustments to enhance efficiency and uptime
- Maintain and create user guides and technical documents to streamline processes
Profile
The successful candidate will display the following:
- Skilled in installing, configuring, and troubleshooting Linux and Windows Server with Active Directory in virtualized production environments.
- Strong expertise in Azure AD and Intune, including managing hybrid on-premises AD integrated with Azure AD.
- Proficient with virtualization platforms such as VMware, Hyper-V, and VirtualBox.
- Experience of working with the Microsoft technology stack
- A technical background in supporting Windows Servers, Hyper-V and networking
- Hands-on experience with monitoring systems (Ideally PRTG)
Competency Requirements:
- Provide excellent customer service by addressing client concerns promptly and courteously
- Ability to work independently and as part of a team
- Must have exceptional time management skills
- Strong problem-solving skills and the ability to diagnose and resolve complex technical issues
- Strong written and verbal communication skills
Job Offer
This role is offering a very competitive package for the ideal candidate.
3 days on site are required in Central London
3 stage interview process
Role Benefits:
- Pension - 10% non-contributory
- Life insurance / Income Protection
- Discretionary bonus up to 10%
- Optional private medical cover
- 25 days annual leave
