Tech Support Engineer

We are thrilled to announce that applications are now open for the role of Tech Support Engineer based in our vibrant London Office. As Tech Support Engineer, you will be responsible for implementing, supporting and maintaining our IT infrastructure across the UK business, ensuring optimal performance, security, and reliability. You will also work closely with the US based counterpart and CIO in Australia.

Hybrid set up: 4 days in office, 1 day WFH option. Mondays and Fridays the whole UK team are in the offices to start and wrap up the week as a team.

Core Hours: 8:30-5pm Mon-Fri with flexibility for collaboration with our global tech team.

Salary Range: £29,000-£35,000 based on experience

Our Benefits: Rewarding You for Your Commitment

• Daily breakfast
• Professional development opportunities
• Free wellbeing services, gym and Class Pass memberships
• Regular team social events
• Cycle to work scheme
• Company book club
• Enhanced maternity & paternity packages
• 25 days of annual leave (+bank holidays)
• Reduced hours in some school holidays

Your Duties:

• Deploy, support and manage IT infrastructure, including networking and end user hardware and software.
• Monitor system performance and troubleshoot issues to ensure high availability and reliability.
• Implement and maintain security measures to protect data and systems from threats.
• Collaborate with cross-functional teams to support business operations and projects.
• Develop and maintain documentation for system configurations, procedures, and processes.
• Provide technical support and guidance to end-users and other IT staff.

The Ideal Candidate: Join Our A-Team!

• A genuine passion for making a difference in education
• Proven experience as an IT Systems Engineer or similar role
• Good knowledge of end user IT needs including basic networking, hardware and software support (Dell, Meraki, Microsoft, FreshService, AnyDesk)
• Experience with the Microsoft ecosystem (M365, Azure, Intune, Teams)
• Familiarity with cybersecurity principles and best practices
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Alignment with our core values
• Curiosity, adaptability, and a desire to learn and innovate

Who We Are

At anzuk education, we're not your typical agency – we’re a team driven by passion, positivity, and a shared goal: to enhance the education sector. We live and breathe our values every day. This allows us to empower educators, understanding their skills and career aspirations, to help them secure their next move within education to enrich the lives of students. Our values led culture drives us to BE GREAT in all that we do: Belief, Equity, Growth, Relationships, Empower, Attitude & Team.

Discover more about working at anzuk on our careers page: https://anzuk.education/uk/who-we-are/

How to Apply: Join Our A-Team!

To apply for this exciting opportunity, please provide the following:

• A current CV and Cover Letter
• Proof of your right to live and work in the UK.
• A valid DBS with an update service subscription or willingness to apply for one through anzuk.

We encourage candidates from diverse backgrounds to apply, even if they don't meet all the requirements, as we value the unique perspectives you bring. At anzuk education, we are committed to promoting equal opportunity and diversity in our hiring process.

Join our team and let your talents shine. Apply now and show us how your unique experience can enhance our A-team!

INDPG

Job Type: Full-time

Pay: £29,000.00-£35,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Free fitness classes
• Free flu jabs
• Gym membership
• Health & wellbeing programme
• Referral programme
• Sick pay
• Transport links
• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Our hybrid working set-up is 4 days in the office, 1 day working from home. Is this suitable for your next career move?

Experience:

• Systems engineering: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person