Technical Support Consultant

Metier Recruitment

Posted 15 days ago, valid for 7 days

London, Greater London EC2V7NQ, England

£50,000 - £60,000 per annum

Full Time

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Sonic Summary

The position available is for a Technical Support Consultant based in London, offering a salary range of £35K to £42K along with benefits.
The role requires excellent interpersonal and PC support skills, as well as experience in user and server administration, particularly with Active Directory and Azure AD.
Candidates should be proficient in MS Windows 10 Enterprise and MS 365, including Exchange online, and have experience with ITIL-based call management systems like FreshService.
Key responsibilities include providing day-to-day IT support, assisting in various projects and upgrades, and managing the IT environment including servers and networks.
The ideal candidate should have prior experience in a similar technical support role, although the specific number of years of experience required is not mentioned in the job description.

Technical Support Consultant - London - £35K - £42K + Benefits

Our client is looking to recruit a Technical Support Consultant to work within the globally distributed IT team.

Essential Skills:

Excellent interpersonal and PC support skills
User & Server Administration
Active Directory & Azure AD
MS Windows 10 Enterprise
MS 365 including Exchange online
Experience of ITIL based call management system, e.g., FreshService

Principal Duties, Responsibilities & Accountabilities:

Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks and PC builds
Support of the IT environment, including servers, systems, networks, and other devices
To assist on various projects and upgrades to meet company goals
Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals
Monitor daily backups, manage asset database, and control software register

Please send a CV through if you would like more information on this Technical Support Consultant vacancy.

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