Technical Support Engineer

My client are looking for a Technical Support Engineer who possess skills and experience in one or more of the following areas:

• Able to demonstrate experience of troubleshooting and diagnosis of technical issues.
• Understanding, and previous use of, AWS services.
• Installation and configuration of RHEL or Windows Server OS technologies.
• Configuration and understanding of databases such as PostgreSQL, MS SQL and Oracle.
• Good knowledge of fundamental networking, such as network protocols, VPNs and firewalls.
• Experience with enterprise software applications and demonstrate understanding of development, test and release processes.

It would be especially desirable if the candidate has experience implementing or supporting the following  products (listed in order of preference):

• AMX/SMAX
• Configuration Management System (CMS)/UCMDB
• Service Manager
• Operations Orchestration (OO)
• IDOL
• Connect-It
• Asset Manager
• Test Tools including ALM Octane, Load Runner and UFT

Suitable candidates should hold a Security Clearance to a minimum of government DV and be prepared to go through eDV.  This role has been determined to be Inside of IR35

Application Response Policy

To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately due to the volume of applications we expect to receive, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.

Recruitment & Diversity Statement

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.