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Technical Support Engineer

Grassroots Recruitment Limited
Posted a day ago, valid for 16 days
Location

London, Greater London EC1R 0WX

Salary

£44,000 - £55,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client is seeking a Technical Support Engineer with experience in troubleshooting technical issues and familiarity with AWS services.
  • Candidates should have a minimum of 3 years of experience in installation and configuration of RHEL or Windows Server OS, as well as database configuration knowledge including PostgreSQL, MS SQL, and Oracle.
  • The role requires a good understanding of networking fundamentals and experience with enterprise software applications, particularly in development, testing, and release processes.
  • A Security Clearance to a minimum of government DV is required, and the position has been determined to be Inside of IR35.
  • The salary for this position is competitive and commensurate with experience, and interested candidates should submit their CV for consideration.

My client are looking for a Technical Support Engineer who possess skills and experience in one or more of the following areas:

  • Able to demonstrate experience of troubleshooting and diagnosis of technical issues.
  • Understanding, and previous use of, AWS services.
  • Installation and configuration of RHEL or Windows Server OS technologies.
  • Configuration and understanding of databases such as PostgreSQL, MS SQL and Oracle.
  • Good knowledge of fundamental networking, such as network protocols, VPNs and firewalls.
  • Experience with enterprise software applications and demonstrate understanding of development, test and release processes.

It would be especially desirable if the candidate has experience implementing or supporting the following products (listed in order of preference):

  • AMX/SMAX
  • Configuration Management System (CMS)/UCMDB
  • Service Manager
  • Operations Orchestration (OO)
  • IDOL
  • Connect-It
  • Asset Manager
  • Test Tools including ALM Octane, Load Runner and UFT

Suitable candidates should hold a Security Clearance to a minimum of government DV and be prepared to go through eDV. This role has been determined to be Inside of IR35

Application Response Policy

To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately due to the volume of applications we expect to receive, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.

Recruitment & Diversity Statement

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.