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Helpdesk Administrator (Housing Repairs)

Resourcing Group
Posted 19 hours ago, valid for 21 days
Location

London, Greater London E3 4PL, England

Salary

£14 per hour

Contract type

Part Time

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Sonic Summary

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  • The Helpdesk Administrator (Housing Repairs) position is located in Tower Hamlets and is available for immediate start on a temporary basis with potential for permanence.
  • The role offers a pay rate of £14 PAYE and requires candidates to have customer service skills and experience in planning or scheduling maintenance work.
  • Duties include being the first point of contact for maintenance requests, raising purchase orders and invoices, and planning repairs for engineers and subcontractors.
  • The position is full-time, office-based, and operates Monday to Friday from 8 am to 5 pm.
  • Applicants should possess excellent telephone manners, the ability to work under pressure, and a working knowledge of MS Office, particularly Excel and Outlook.

Title: Helpdesk Administrator (Housing Repairs)

Location: Tower Hamlets

Start Date: ASAP

Pay Rate: 14 PAYE

Our client who are one of the leading companies are currently recruiting for a Helpdesk Administrator (Housing Repairs) to join their team in the Tower Hamlets area to start ASAP on a Temporary basis with the opportunity to go permanent for the right person.

The position is full-time office based - Monday to Friday 8am - 5pm

Duties:

  • First point of contact for all planned and reactive maintenance activity (housing), received by telephone and e-mail
  • Raise Purchase Orders/Invoices
  • Plan repairs/maintenance work for engineers and sub-contractors
  • Dealing with phone calls on various issues from customers
  • Collate accurate reports as required.
  • Ad hoc administration duties.

Requirements:

  • Customer Service Skills
  • Understanding of the planning/scheduling maintenance works or similar
  • An excellent telephone manner.
  • Ability to work under pressure and meet tight deadlines.
  • Working knowledge of MS Office including Excel and Outlook.

If you would like to be considered for this role, please apply online. Thanks @RG

Resourcing Group is acting as an Employment Business in relation to this vacancy.

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