ICT Network & Infrastructure Manager

Role: ICT Network & Infrastructure ManagerLocation: Central LondonSalary: £45,000 to £55,000

About the Role:

We are looking for an experienced ICT Network & Infrastructure Manager to lead the design, development, and management of our network infrastructure. This role is key to ensuring secure, high-performance connectivity, managing VoIP systems, and maintaining critical IT services with 24/7 availability.

Key Responsibilities:

• Network Architecture & Security - Design, implement, and manage network infrastructure, including switching, routing, firewalls, and intrusion detection.
• Infrastructure Management - Maintain and troubleshoot VoIP systems, wireless networks, and core IT services.
• Performance & Compliance - Monitor network performance, enforce security policies, and ensure compliance with best practices.
• Project Management - Lead IT infrastructure projects, support new builds and refurbishments, and manage supplier relationships.
• Technical Support & Training - Provide second-line technical support, oversee system troubleshooting, and develop training materials for IT teams.
• Enterprise Systems Support - Assist with company-wide systems, including PMS, EPOS, HR, payroll, and inventory management.

Skills & Experience Required

Essential:

• 3+ years' experience in network infrastructure design, management, and support.
• Strong expertise in routing, switching, firewalls, wireless networking, and disaster recovery.
• Experience with LAN/WAN, DHCP, TCP/IP, Aruba switches, and Palo Alto firewalls.
• Proven leadership in ICT project planning and supplier management.
• Excellent problem-solving, communication, and stakeholder management skills.

Desirable:

• Experience in the hospitality sector.
• Knowledge of CCTV, telephony, and television systems.
• Certifications such as Microsoft (MCSE/MCSA), Cisco (CCNA/CCNP), or PRINCE2.
• Familiarity with Microsoft 365, Azure, Intune, and Oracle Opera PMS.
• Experience with Mitel Telephony is a big plus!

What We're Looking For

• Strategic & proactive leader - able to drive IT infrastructure improvements.
• Detail-driven & customer-focused - ensuring seamless operations.
• Reliable & adaptable - thrives in a fast-paced environment.

This is a great opportunity to take ownership of a critical ICT function and drive innovation. If you're ready to lead and optimize IT infrastructure, apply today!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.