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- Manage and maintain Microsoft Windows Server 2016+ environments, ensuring high availability and performance
- Design, deploy, and troubleshoot Active Directory, including Group Policy, DHCP, and DNS services
- Configure and deploy Azure Virtual Machines (VMs) and manage access and identity using Azure Entra
- Administer Microsoft Intune for mobile device management (MDM), endpoint protection, and policy enforcement
- Provide 2nd and 3rd line support for infrastructure-related issues, including root cause analysis and preventative measures
- Collaborate with stakeholders and other members of the IT team to diagnose and resolve issues relating to the performance and availability of systems
- Automate processes and optimise infrastructure performance using scripts and tools as necessary
- Work closely with cross-functional teams to implement new systems, tools, and technologies to meet business needs
- Proactively monitor systems and identify potential issues that can be mitigated before they become problems, as well as opportunities to improve performance
- Assist in the triage and response to support requests, providing high quality support and guidance to end users
- Hands-on experience of Microsoft Windows Server 2016+, including Active Directory, group policy, DHCP, DNS
- Microsoft Azure experience, including Azure Entra and Azure Virtual Machine deployment
- Experience with Microsoft Intune for device and application management
- Microsoft365 configuration and administration
- Understanding of backup principles and solutions, ideally Microsoft Azure Recovery Services
- Good knowledge of standard support processes, including ticketing, SLAs and asset management
- Strong troubleshooting and problem-solving skills
- Excellent communication and teamwork skills
- £40-45,000 basic salary
- Excellent benefits
- Hybrid working
