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IT Infrastructure Analyst

IT Infrastructure Analyst

Parkside Office Professional

Posted 9 hours ago, valid for 3 hours

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

An exciting opportunity for an IT Infrastructure Analyst is available at a pharmaceutical company in the Berkshire area.
The role requires at least 3 years of experience in supporting IT systems and Datacentres, with a strong knowledge of Windows technologies and networking.
This position focuses on providing level 1 and 2 technical support for hardware, software, and network-related issues.
Key responsibilities include end-user support, hardware and software troubleshooting, device management, and system monitoring.
The salary for this position is competitive, reflecting the candidate's experience and expertise.

IT Infrastructure Analyst
provide level 1 and 2 technical support for hardware, software and network-relat
Hybrid working

I have an exciting opportunity for an IT Infrastructure Analyst to join a pharmaceutical company based in the Berkshire area. The ideal candidate will have at least 3 years experience supporting IT systems/Datacentres with strong knowledge of Window technologies and networking The position is to provide level 1 and 2 technical support for hardware, software and network-related issues. Key Support Areas

End-User Support
Hardware and Software troubleshooting
Device management
System Monitoring and maintenance
Process Improvement and Mentorship

Key Skills and Competencies:

Strong knowledge of Windows operating systems, Microsoft 365, and common business applications
Familiarity with basic networking concepts, including Wi-Fi and VPN troubleshooting
Experience with device management tools like SCCM & Intune
Excellent communication skills and the ability to explain technical issues to non-technical users
Desirable to have experience with Cloud Infrastructure
Proven ability to support a Hyper-V environment
Understanding of PAM and DLP technologies.

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