Business Systems and Change Delivery Manager

Business Systems and Change Delivery Manager

Reference number: JR242989

Location: Hybrid working - home and our office in London Bridge

Working pattern: Full Time

Contract Type: Permanent

Number of roles: 1

Salary: £90,000-£100,000 per annum

We are looking for a Business Systems and Change Delivery Manager to join our team.

We’re looking for a dynamic and experienced "Business Systems and Change Delivery Manager" who will play a senior role within the Kaplan International Pathways Technology team, being one of two reports into the KI Pathways IT Director. The Business Systems and Change Delivery Manager will oversee the implementation, integration, and optimization of business systems and processes, through direct line management of the Product Management team, the Projects and PMO team, and the Salesforce CRM platform team. You will ensure that the product strategy and overall roadmaps for all digital products are effectively defined and agreed, and the roadmaps subsequently delivered by all your teams through strong governance and control, ensuring

the defined business outcomes are achieved.

What you’ll bring to the role

• Multiple years of experience in business systems management, project management, or change management, with at least 3 years in a leadership role.
• Ability to lead and inspire teams, fostering a collaborative and high-performance work environment.
• Demonstrable experience in selecting and apply appropriate governance framework, approaches, processes, across product, projects, and system
• Proven track record of successfully managing complex business systems projects and driving change initiatives.
• Strong understanding of business processes, systems integration, and software development lifecycle.
• Demonstrable experience applying modern frameworks and techniques for understanding customer needs.
• Strong experience across the entire product lifecycle - from ideation to retirement
• Demonstrated strategic thinker who can look at the big picture, cut through complexity and act pragmatically.
• Demonstrated experience working with the spectrum of stakeholders from Managing Director/Vice President down to drive confidence and alignment in product driven approaches to delivering business value.
• Experience balancing the needs of various stakeholder groups, developing prioritisation models and ensuring features deliver measurable business value.
• Exceptional communicator, who can articulate key concepts in an accessible manner to non-technical stakeholders, technical teams and end users.

What we do

Kaplan International Pathways is a leading provider of global education centred around our students. Whoever they are, and wherever they are in the world, our goal is to help them achieve their goals.

We offer a range of study options to our students - ranging from degree preparation and direct admission, helping students to receive a life-changing education. Our partnerships with over 40 universities worldwide create wonderful opportunities for students, education agents, sponsors and more. Kaplan International Pathways guides more than 20,000 students to university each year. Our strong partnerships with universities in the UK, USA and Australia have opened up amazing educational opportunities to students from across the globe.

Our success story is underpinned by our overall mission - to connect students, agents, sponsors and partner universities by matching life-changing international education opportunities with individual needs and aspirations.

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11 November 2024. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Additional Application Information

As part of our commitment to safeguarding, depending on the nature of the role, successful candidates may be subject to an enhanced Disclosure and Barring Service check.

Disability Confident Scheme and Reasonable Adjustments

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.

We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.