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Our client is seeking a motivated and skilled Data Centre Support Engineer to join their dynamic team on a contractual basis in London.
The ideal candidate will be responsible for maintaining the integrity and functionality of the data centre infrastructure, ensuring seamless operations and providing support to internal stakeholders.
Responsibilities of Data Centre Engineer will include:
Working a 24x7x365 shift pattern of 4 days on 4 days off, 4 nights on 4 nights off
Change control management
Incident management and resolution
Management and tracking of DC assets
Supervision and escorting of 3rd Party Vendors
Planning and implementation of all IT hardware installations adhering to strict Data Centre Standards.
Planning and decommission of network hardware and structured cabling
Updating all relevant documentation and inventories
Completing all service requests, within the agreed SLA
Compliance with Client Health & Safety procedures
Compliance with Manufacturers and Client's Quality Standards
Compliance to Client's and Support Services approved processes
Ensure security procedures with reference to Data Centres are complied with.
Task Description:
Maintenance of Data Centre toolsets that assist with support and management
Management and governance over the DC
Work closely with our facilities providers to maximise energy efficiency savings
Successful day to day running of the Data Centre, including installations, decommissions, changes and maintenance
Data Centre related service improvement projects
Basic configuration of server (IDRAC, ILO)
Fault finding and escalation
Racking, stacking, moves, changes, decommissioning , patching
Data Centre related major infrastructure projects including power outages and replacements
Managing complex inter-rack/room cable infrastructure, providing a stable platform for IT infrastructure and desktop connectivity
What we’re looking for in our Data Centre Engineer:
Experience of working in high-risk environments and Data Centres
Knowledge of DCIM tools and standards
Experience of ServiceNow or other ticketing system
Attention to detail and proactive
Sound Knowledge of Infrastructure Technologies & Networking Concepts
Competent in MS Office and Helpdesk/Service Delivery Applications
A reliable individual and team player
The ability to work under pressure
Able to work on own initiative and unsupervised
A flexible approach to shift patterns
The ability to communicate clearly both written & verbally, at all levels
Strong organisational, interpersonal, and administrative skills
Applicants must have previous experience in a similar role
