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- Manage technical issue resolution and ensure timely solutions.
- Lead regular scheduling meetings with the repertoire units.
- Delegate workload across the team to ensure efficiency and effectiveness.
- Perform regular supply chain health checks and monitor quality control standards.
- Advise clients on non-standard release plans and contribute to department projects.
- Act as the first point of escalation for issues within the team, handling critical problems with confidence and professionalism.
- Support and manage a small team, providing guidance and mentoring.
- Report to and work closely with the Head of Repertoire Operations.
- Managerial experience: You will need to have demonstrated experience managing teams in a fast-paced, high-pressure environment.
- Repertoire/metadata experience: A solid understanding of repertoire management and metadata, with expertise in industry metadata style guides.
- Strong understanding of digital supply chain systems, including DDEX ERN and XML formats.
- Experience working with Digital Service Providers (DSPs) and Content Management Systems.
- Excellent attention to detail and the ability to manage multiple tasks under pressure.
- Strong communication skills and experience managing teams.
- Advanced Microsoft Excel skills and good working knowledge of Outlook.
- Passionate about music and keen to contribute to the team’s success.
