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Ict operations manager
IT Operations Manager

IT Operations Manager

Context

Posted 14 days ago, valid for a month

London, Greater London EC4N 8AR, England

£60,000 per annum

Full Time

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Sonic Summary

The IT Operations Manager position is based in Central London, requiring 4 days onsite and 1 day of remote work per week, with a salary of up to £65,000 per annum.
This role is with a leading construction engineering business undergoing significant operational changes, making it an exciting opportunity for potential candidates.
The manager will oversee core infrastructure and networking, working closely with managed service providers to ensure seamless operations and business continuity.
Candidates must have strong knowledge of Azure infrastructure management and hold relevant certifications such as CCNA or Microsoft Infrastructure/Azure certification, along with experience in network protocols and firewall management.
The ideal candidate should also possess excellent communication skills and a proactive approach, with a requirement of several years of relevant experience in IT operations.

IT Operations Manager - Central London

(4 days per week onsite / 1 day per week WFH)

Up to £65,000 PA

A leading construction engineering business is seeking an IT Operations Manager to join them on a permanent basis. They are a well-established business about to enter considerable operational change making it an exciting time to join and be a part of their journey.

Reporting into the IT Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity.

Key Responsibilities:

* Lead and manage office and site networks, aligning with business strategy

* Act as an escalation point for the Service Desk Team

* Set up and configure Local Area Networks (LANs), including hardware deployment and support

* Coordinate with third-party MSPs for network and infrastructure management

* Support business continuity through proactive incident management

* Manage firewall operations and connectivity with ISPs

* Oversee network IP addressing and VPN setups

* Rapid deployment of site connectivity solutions, including 4G routers

* Monitor network health and performance, ensuring high availability and resilience

* Maintain inventory and configuration records for infrastructure and software

* Collaborate with the Security Operations Center (SOC) on network security

* Support software licensing and upgrades

* Maintain server rooms and ensure operational efficiency

* Develop and implement business processes and documentation

* Support data privacy and security audits

* Provide technical support and mentoring

Requirements:

* Hold one of more of the following; CCNA, Microsoft Infrastructure/Azure certification, ITIL foundation

* Strong knowledge of Azure infrastructure management

* Experience with FortiGate Firewalls and Windows Operating Systems

* Proficient in network protocols (TCP/IP, DHCP, DNS, etc.)

* Familiarity with WAN, LAN, VPN, and wireless networks

* Possess excellent communication skills with a proactive and self-motivated approach

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