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IT Service Delivery Manager

Conex Europe
Posted 2 days ago, valid for a month
Location

London, Greater London SW1A2DX, England

Salary

£65,000 - £70,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An International Law Firm in London is seeking an IT Service Delivery Manager for a hybrid role with a salary of £65,000 to £70,000 plus benefits.
  • The successful candidate will manage a small IT team, including first and second line support specialists and a Senior service desk analyst.
  • The role requires leading the team to ensure service delivery meets the firm's needs and aligns with ITIL methodology.
  • Additionally, the Service Delivery Lead will foster good relationships within the broader Technology team and manage vendor relationships and asset management.
  • Candidates must have previous law firm experience and a background in a Microsoft and ITIL environment, with a minimum of 5 years of experience required.

IT Service Delivery Manager - London, city

Hybrid - 65-70k + Bens

International Law Firm require an IT Service Delivery Manager to manage a small IT team of first and second line support specialists and also 1 Senior service desk analyst

The role holder will lead the team, ensuring that Service across the department is delivering to the needs of the Firm and aligned with ITIL methodology.

The Service Delivery Lead will take the lead in ensuring good working relationships within the broader Technology team (Applications, Infrastructure and Training). The role will be responsible for some vendor relationships, asset management and hands on support.

Previous law firm experience within a microsoft and ITIL environment is required

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