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IT Manager - 3rd Line Support. £50K + Benefits Package. Onsite. Permanent. South West London. T6/MN/1026382.
Onsite Working - Monday to Friday during Term time - flexibility to work from home, or reduced hours during the school holiday periods.
Must be Eligible to work in the UK
- The IT Manager must have hands-on 3rd Line Support experience & Education Sector experience.
- Additional IT Support is provided by an external MSP.
- The role will support 100 staff & 270 students.
Technical Skills - Experience Required:
- IT Manager /or/ 3rd Line IT Engineer - Hands-on - ideally Education Sector experience.
- 3rd Line IT Support experience - hands-on.
- Office 365 Administration.
- Windows 11/10.
- Support of End User Devices - iPhone, iPads, Android & Tablets.
- Apple, MAC - limited support required.
- MDM - Intune or similar MDM tool.
- Good knowledge & experience of - Networks, Network Servers (DNS, DHCP, AD), Firewalls, Web Filter, VLANS, Switches & Router configuration.
- Hardware & Software support - installation, configuration & deployment.
- Network Printers.
- Media Audio/Visual devices - i.e., Projectors & Interactive Displays etc.
- Security - Firewall, AV, Web Filters & Security Policies.
- IP Telephony support.
- iSAMS - desirable experience.
- Leadership/mentoring - role will lead an IT Engineer - 1st/2nd Line Support.
- Excellent communication skills.
- Good organizational skills & proactive approach.
Working Hours:
- This is an on-site role - during Term Time between the hours are - 8.00am - 4.30pm /
- During the School Holidays - 8:00am - 4:00pm - with some flexibility to work from home.
Benefits Package:
- 25 days holiday + 8 Bank Holidays / Flexibility during school closure time / Pension /Free Lunches / Training & Career Progression Opportunities / Yearly Salary Review.
Keywords: IT Manager, 3rd Line IT Support, 3rd Line IT Engineer, IT Support Engineer, IT Support, Office 365 & MS Azure, Windows 356, Active Directory, DNS, DHCP, Windows Server, Wi-Fi Network Controllers & Routers, Switches & Routers, Audio & Visual Devices, Wireless A/P, LAN/WAN, TCP/IP, DNS, VLAN, VPN, SSL, IPsec, Firewall, 3rd Line IT Support Engineer, IT Support Engineer, IT Support, IT Engineer, IT Support, South West London, Permanent, T6/MN/1026382.
