- IT Support and systems/technology - previous hands-on experience ssential.
- Be well presented and an exceptional communicator - essential.
- Immediate start following successful interview.
- Active Directory & Azure AD Connect
- Check Point firewalls, including VPNs
- On-Prem & hosted MS Exchange
- Office 365
- VMware
- Dell Storage Manager
- Microsoft Office & Windows Desktop support – provide user advice, assistance and guidance on common desktop applications and respond to and resolve any issues.
- Hardware specification, testing and procurement.
- Hardware repair and maintenance.
- PC and Printer troubleshooting
- Configuring and deployment of desktops/laptops to end users.
- Setting up and management of user profiles.
- Liaising with ISP checking Internet connections.
- Configuring and managing wireless networks.
- Maintain and follow standard build processes and full documentation for all systems.
- Maintain asset inventory.
- Routine maintenance of desktop software/hardware such as WSUS and manufacturer firmware updates.
- Registering products for warranty.
- Purchasing consumables in relation to IT equipment.
- Active Directory & Azure AD Connect
- Check Point firewalls, including VPNs
- On-Prem & hosted MS Exchange
- Office 365
- VMware
- Dell Storage Manager