Graduate Technical Analyst

The leading provider of highly customisable trading software used by some of the largest investment banks and hedge funds in the world is now looking for a recent STEM graduate to join their client services team as an Associate Technical Analyst in London. 

The role represents an excellent opportunity to gain experience in dealing with high-profile clients, cutting-edge technology and the financial services industry. 

This role requires the person to work from their City of London office at least 3 days a week.

Responsibilities

• Liaise with clients directly to define and understand business and workflow requirements
• Build rapport with the client teams and stakeholders
• Manage client expectations and clearly communicate timelines
• Act as primary technical contact to allocated clients for new requirements, support and project deliverables
• Formulate the business and workflow requirements into technical solutions
• Use technical design and development skills to resolve complex problems across many different platforms
• Identify technical dependencies and recommend appropriate solutions
• Work alongside developers throughout the firm to design, build, test and deploy custom solutions
• On-board client and broker connections to their FIX network
• Implement and test new FX liquidity providers onto the liquidity aggregation engine
• Work with teams across the firm to continually improve the product and drive future innovation
• Provide support to clients globally and advise on questions and queries.
• Take ownership of issues from start to finish.
• Pro-actively drive issue investigation to resolution, involving other parties and escalating where needed.
• Liaise with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions.

Requirements

• 2:1 Bachelor's degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics)
• Excellent analytical and problem-solving skills
• Technical knowledge and a desire to improve in areas such as C++, Java, SQL, Python, Shell-scripting, Linux, Windows
• Ability to communicate confidently and concisely to both business and technical clients and colleagues
• Ability to work under pressure while remaining calm and composed
• Desire to learn both the business and technical aspects of the financial capital markets in which the company operates

Desirable Experience

• Prior experience in Financial Software or Trading environment
• Knowledge of FIX protocol
• Fluency in other European languages

Benefits

• Discretionary bonus
• Private medical & dental insurance
• Pension scheme
• Hybrid working (3 days per week at the office)
• Gympass

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles, including; Graduate Systems Analyst, Graduate Software Engineer, Graduate IT Analyst, Technical Business Analyst - Entry Level, Junior Technical Support Analyst, Graduate Technical Consultant, Trainee Systems Analyst, and Graduate Solution Analyst may also be considered for this role. 

IND123