Sales Research Specialist

Location: Remote
Reports to:Sales Director/ UK Country Director
Department:UK Commercial Team

At EBO we empower healthcare organisations like the NHS with conversational AI solutions that transform patient engagement and operational efficiency. Our technology supports seamless interactions, reduces administrative burdens, and enhances patient outcomes. With a rapidly expanding footprint in the healthtech sector, EBO is committed to driving innovation and societal impact through advanced AI solutions.

TheSales Research Specialist (NHS)will play a pivotal role in driving EBO sales efforts within the NHS by conducting in-depth research into NHS organisational structures and key stakeholders. This role supports the sales team with actionable insights, enabling targeted outreach and effective engagement strategies.

You will be at the intersection of market research and sales enablement, helping to uncover opportunities, streamline lead generation, and build a robust understanding of NHS frameworks to align our solutions with client needs.

Market and Organisational Research

• Map NHS organisational structures, including Trusts and ICSs (Integrated Care
• Analyse NHS hierarchies and operational models to inform sales strategies.
• Identify and document key decision-makers and stakeholders within NHS organisations.

Sales Support and Insights

• Provide the sales team with detailed profiles of NHS organisations and contacts.
• Develop and maintain a database of NHS structures and stakeholders to support targeted outreach.
• Monitor NHS policy changes, funding allocations, and new initiatives relevant to EBO solutions.

Lead Generation and Qualification

• Identify potential leads within NHS organisations based on research and analysis.
• Support the qualification of leads by providing relevant background information and insights.

Collaboration and Reporting

• Work closely with the sales and marketing teams to align research insights with sales campaigns and messaging.
• Prepare regular reports and presentations on NHS market trends, organisational updates, and sales opportunities.

Qualifications and Experience

Essential Skills:

• Strong research and analytical skills with the ability to synthesise complex information.
• Knowledge of the NHS, its structure, and its operational frameworks.
• Excellent written and verbal communication skills.
• Proficiency in using CRM tools (e.g. Hubspot) and data analysis platforms.
• Detail-oriented and highly organised with a focus on delivering actionable insights.

Desirable Experience:

• Previous experience in a research, sales, or business development role focused on healthcare or public sector organisations.
• Understanding of conversational AI or healthcare technology solutions.
• Familiarity with NHS procurement processes and decision-making hierarchies.

Key Competencies

• A solution-oriented mindset.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Proven track record of building strong client relationships.
• Commitment to diversity, transparency, and excellence.

• Impactful Work:Be at the forefront of healthcare innovation, driving meaningful changes in patient care and operational efficiency.
• Global Opportunities:Join a growing, diverse team of experts from around the world, committed to making a difference.
• Flexibility:Enjoy hybrid working options and generous paid time off.

To apply, send your CV and a cover letter detailing your suitability for the role and current remuneration.

Deadline for Applications:21stFebruary 2025

EBO.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any accommodations during the application process, please advise us.