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Job Responsibilities
- Maintain, monitor, and support servers, storage, and network infrastructure to ensure reliability, performance, and high availability.
- Respond to technical and security incidents, perform root cause analysis, and implement infrastructure changes in accordance with established processes.
- Implement and enforce security best practices, including patch management, vulnerability assessments, access controls, and compliance with security policies.
- Manage backup systems and disaster recovery plans to ensure data protection and business continuity.
- Monitor and optimize system performance and resource utilization for maximum efficiency and develop and apply automation tools and scripts to streamline infrastructure management and reduce manual tasks.
- Maintain detailed documentation of infrastructure configurations, processes, and operational procedures.
- Design, build, and implement scalable, reliable, and secure infrastructure solutions, including cloud environments (Microsoft Azure).
- Lead infrastructure upgrades, platform migrations, and capacity planning to support business growth and technological advancements.
Skills Required
- Microsoft Azure: Experience in deploying and managing cloud infrastructure services, virtual machines, networking, and storage solutions.
- On Premise Infrastructure: Experience managing Dell servers, EqualLogic storage and Hyper-V virtualisation.
- Networking: Understanding of network design, TCP/IP, DNS, DHCP, routing, switching, and Firewall configurations.
- Office 365: Proficiency in managing Office 365 services, including Exchange Online, SharePoint Online, OneDrive, and Teams.
- Microsoft Security Technologies: Knowledge of security best practices and tools like Microsoft Defender, Azure Security Centre, and Advanced Threat Protection.
- Microsoft Intune, SCCM, and End User Compute Technologies: Skills in managing endpoint devices, software distribution, and mobile device management.
- Microsoft Entra and Single Sign-On Technologies: Expertise in identity management, including setting up and configuring single sign-on solutions for seamless user access.
- Information & Cyber Security: Experience in implementing and maintaining security measures to protect data and systems from cyber threats.
- SQL: Manage MS SQL Servers in high availability groups. Maintain Servers and databases, performing administrative tasks. Ability to design, manage, and query SQL databases to support various applications and reporting needs.
- iManage Work: Familiarity with the iManage Work document management system, including setup, configuration, and troubleshooting.
This role offers hybrid working - 2 days WFH/3 days office based.
