- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Supporting the deployment of the client's security solution and ensuring full functionality; this will include CCTV infrastructure, access control platforms, and other enterprise-wide systems.
- Troubleshoot any system malfunctions within the assigned region.
- Develop and maintain a preventative maintenance schedule for all systems.
- Attending relevant project meetings / site reviews as required.
- Managing system installations, system refresh, and upgrades as directed.
- Communicating with key stakeholders, including business customers, managers, and end users.
- Tracking project delivery to ensure the projects are delivered on time and in line with the programme.
- Identify and highlight project delivery risks and implement suitable mitigation.
- Evaluate, beta test, and recommend new technologies.
- Develop best practices and training materials for systems use that maximize utilization.
- All other duties, as assigned.
- A general understanding of managed network infrastructure.
- An understanding of basic electrical installation principles.
- Strong knowledge and experience of installation and maintenance principles of IP based CCTV.
- Extensive knowledge and experience in installing, commissioning, and maintaining global access control systems, S2, Lenel, or Honeywell. C-Cure preferred.
- An understanding of hardware integration techniques.
- Good attention to detail and ability to prioritise workload in a fast-changing environment.
- An ability to communicate professionally with the global team and external stakeholders.
- Understanding of Security compliance requirements preferred.
- Resourceful and innovative approach to resolving challenges.
- Strong computer skills with competency in Microsoft Office applications
- Experience in the utilisation of CAD for project layouts (AutoCAD Desirable)
- Technical or Security Certification (Desirable)
- Exposure to sensitive and confidential information.
- Regular computer usage.
- Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
- Travel, as required.