Security Service Engineer

Service & Maintenance Engineer – London (M25 & Surrounding) – £44,000 - £48,000 Per Annum (OTE £55k+)

Package Overview:

• Basic Salary: £44,000 - £48,000 per annum (Negotiable based on experience) + Overtime (OTE £55k+)
• Full-Time, Permanent Position
• Location: Field-based, covering London (primarily within the M25) and occasional travel across the UK & Europe

Company Overview – Service & Maintenance Engineer (CCTV, Access Control & Intruder Systems)

Our client are an independent, privately-owned company with over 25 years of experience in the design, installation, maintenance, and support of high-level security systems including IP CCTV, Access Control, and Intruder Alarms.

We act as a trusted security partner to clients across the financial, retail, hospitality, and education sectors, delivering cutting-edge technology, expert support, and a superior client experience.

Role and Responsibilities:

• Servicing, fault-finding, callouts, and repairs for CCTV, Access Control, and Intruder systems
• Planned Preventive Maintenance (PPM)
• Providing remote and on-site technical support
• Conducting user training
• Handling small installation/upgrade works
• Participating in an on-call rota (1 in 5)
• Performing software and firmware upgrades
• Working across various high-end client sites

Skills and Experience Required:

• Minimum of 5 years’ experience in a similar role
• Strong technical knowledge of:
  • Access Control Systems: Gallagher, Avigilon, Paxton, Maxxess
  • IP CCTV Systems: Avigilon, Milestone, Hanwha, IDIS
  • Intruder Systems: Texecom, Galaxy
  • IP Networks and Configuration
• Effective communication and customer service skills
• Ability to work independently and as part of a team
• Full UK driving licence (Essential)

Benefits of this Position:

• Competitive basic salary up to £48,000 (DOE) + Overtime + Bonus (OTE £55k+)
• Travel paid door to door (minus 1 hour)
• 30 days annual leave including Bank Holidays
• Company vehicle
• Laptop & mobile phone provided
• Advanced manufacturer training provided
• Private healthcare (after 6-month probation)
• Pension scheme (after 3 months)

Please submit your CV to be considered for this exciting opportunity to join a respected and growing security solutions provider.