IT Support Analyst

Sanderson

Posted 10 hours ago, valid for a day

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

IT Support Analyst position available for a private sector business located in central London.
The role requires diagnosing and troubleshooting system, network, and application issues for clients, along with assisting in infrastructure upgrades and maintenance tasks.
Candidates should have at least 2 years of relevant experience in IT support and a salary range of £30,000 to £40,000 is offered.
The position entails on-site work 3-4 days per week and includes responsibilities like providing technical support and managing IT onboarding and offboarding.
The successful candidate will also coordinate with vendors for IT equipment procurement and perform activities within a M365 environment.

IT Support Analyst - Outside of IR35.

IT Support Analyst required for a private sector business based in central London.

The successful candidate will diagnose and troubleshoot general system, network and application issues for clients.

You will also assist in infrastructure upgrades, security patching and general maintenance tasks.

On site 3-4 days per week.

General responsibilities: -

Provide technical support root cause analysis for recurring problems
Ensuring all hot desks are fully operational
AV meeting rooms support
Ensuring IT cupboards are organised & hardware dealt with appropriately
IT onboarding and offboarding of users
Keep in regular contact with end-users to understand needs and provide solutions
Coordinate with existing vendors for the procurement of IT equipment
Perform activities within a M365 environment, related to user support, device management, issue fixing and security improvement

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