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IT Support Analyst

Ashdown Group
Posted 2 days ago, valid for a month
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A newly created opportunity for a 1st & 2nd line IT Support Analyst is available at an MSP in Central London.
  • The role offers a salary of £37,500 and includes hybrid working arrangements.
  • Candidates should have several years of experience in IT support, specifically providing 1st & 2nd line support, although prior MSP experience is not essential.
  • Core skills required include proficiency in Windows 10 & 11, Office 365, Apple Mac OSx, MS InTune, Active Directory, and some knowledge of cyber security.
  • The position involves alternating weekly shifts from 8:00 am to 5:00 pm and 9:00 am to 6:00 pm, with opportunities for paid overtime.

This is a newly created opportunity for a 1st & 2nd line IT Support Analyst to join an MSP in Central London. This role is paying £37,500 and offers hybrid working. 

The ideal candidate will have some MSP experience, although this is NOT essential.

To be considered for this IT Support Analyst position, you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work.

Core skills and experience will include:

  • Windows 10 & 11
  • Office 365, SharePoint & Teams
  • Apple Mac OSx & Apple devices 
  • MS InTune 
  • Active Directory & Azure AD 
  • Some experience with cyber security & network monitoring 

This role is a hybrid role, split between the office in Central London (Angel area), working from home, and occasional visits to client offices in London. 

My client is a small but busy and successful MSP going through continued growth and expansion. This position operates on 2 alternating weekly shift of 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime. 

If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately.

This role pays £37,500 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing 1st & 2nd line support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer. 

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.