IT Support Analyst

Ashdown Group

Posted 5 days ago, valid for 12 days

London, Greater London WC1A 2LP, England

Full Time

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Sonic Summary

A new opportunity has arisen for a 1st & 2nd line IT Support Analyst at an MSP in Central London, offering a salary of £35,000.
The ideal candidate should have several years of experience in IT support, specifically in providing 1st & 2nd line remote and onsite user support.
While MSP experience is preferred, it is not essential for this role, which also includes hybrid working arrangements.
Core skills required include proficiency in Windows 10 & 11, Office 365, Active Directory, and some familiarity with cyber security.
The position operates on alternating weekly shifts and offers additional paid overtime, along with benefits such as 25 days holiday and a company pension.

This is a newly created opportunity for a 1st & 2nd line IT Support Analyst to join an MSP in Central London. This role is paying £35,000 and offers hybrid working.

The ideal candidate will have some MSP experience although this is NOT essential.

To be considered for this IT Support Analyst position you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work.

Core skills and experience will include:

Windows 10 & 11
Office 365, SharePoint, Teams & Intune
Active Directory & Azure AD
Apple Mac OSx & Apple devices
Some experience with cyber security & network monitoring

This role is a hybrid role, split between the office in Central London (Angel area), working from home, and occasional visits to client offices in London.

My client is a small but busy and successful MSP going through continued growth and expansion. This position operates on 2 alternating weekly shift of 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime.

If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately.

This role pays £35,000 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing 1st & 2nd line support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer.

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IT Support Analyst

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