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Ict system architect
ESM Solution Architect

ESM Solution Architect

Lorien

Posted 3 days ago, valid for a month

London, Greater London SW18 4DJ, England

£48,000 - £57,600 per annum

Full Time

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Sonic Summary

The company is seeking a Solution Architect with strong Enterprise Service Management (ESM) experience for an initial 6-month contract.
Candidates should have experience in delivering enterprise cloud solutions for large organizations and implementing ESM or IT Service Management platforms like ServiceNow and BMC Helix.
A background in Application Architecture with modern integration strategies and familiarity with AWS or Azure is highly desirable.
The ideal candidate should have experience in IT Service Management practices, including CMDB integration and engagement with various stakeholders.
Salary details are not provided, but the role requires significant experience in a large agile-based delivery environment.

We are looking for a Solution Architect with strong ESM (Enterprise Service Management) experience for an inital 6 month contract.

We are looking for candidates with:

Experience of delivering enterprise cloud solutions for large organisations, with a focus on delivering seamless customer journeys supported by efficient business processes.
Experience with implementing Enterprise Service Management and/or IT Service Management platforms such as 4me/Xurrent, ServiceNow, BMC Helix/Remedy
Experience IT Service Management practices and processes, including infrastructure monitoring and alerting, CMDB integration and 3rd party platform integration with services such as voice (telephony/chat) and reporting (MS PowerBI/Azure Data Lake)
Able to advise on best practices for process, architecture, integration and technology co-existence.
Background in Application Architecture with experience of modern integration strategies, techniques, and designing using a variety of protocols including REST.
Experience with Amazon AWS / MS Azure platform and related integration services highly desirable.
Ability to engage with a wide variety of stakeholders including technical teams, business users, and senior management.
Has worked in an large agile-based delivery environment.
Comfortable working on multiple deliverables simultaneously

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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