MS Dynamics 365 Solution Architect

Dynamics 365 CE Solution Architect - UK (Hybrid/Remote)

Role Overview:We are seeking an experienced Dynamics 365 CE Solution Architect to lead the design and implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions. This is a permanent position within a dynamic and collaborative environment, working with Power Platform, Dynamics 365 CE applications (Sales, Service, Marketing, and Field Services), and third-party integrations.

Key Responsibilities:

• Advise clients on the fit of Microsoft Dynamics 365 CE within their business environment, including infrastructure, functional needs, and compliance requirements.
• Lead the architecture and technical design of Dynamics 365 CE solutions, Power Platform, and Field Services.
• Work closely with Business Analysts, SMEs, and Functional Leads to design and integrate solutions with third-party systems.
• Guide technical teams, including Dynamics Developers, to ensure solution quality and best practices.
• Develop high-level solution architecture and detailed technical design documentation.
• Provide expertise in data integration, data migration, and cloud technologies.
• Support pre-sales activities, including client demonstrations.

Required Experience & Skills:

• 15+ years of experience in the Microsoft stack, with strong expertise in Dynamics 365 CE (CRM).
• Proven track record in full lifecycle implementations across multiple versions (Dynamics CRM 4.0, 2011, 2013, 2016, 365).
• Hands-on experience with SQL Server (SSRS, FetchXML), .NET Framework, C#, Web API, Azure Logic Apps.
• Knowledge of HTML, CSS, JavaScript, JSON, XML, TypeScript.
• Experience in Azure, Power Apps, Microsoft Portals, and Field Services is a plus.
• Familiarity with enterprise frameworks (MVC, Entity Framework) and cloud security best practices.
• Strong client-facing communication and leadership skills.
• Certifications & Requirements:
• Degree in a computer-related field or equivalent experience.
• Microsoft Dynamics 365 CE/CRM certification (MB-210) preferred.
• TOGAF certification and Agile methodology experience are desirable.
• Ability to travel for client meetings (approximately 20% of the time).

This is an exciting opportunity to work with cutting-edge Microsoft cloud technologies, delivering impactful solutions across industries.

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.