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- Analysing IT Systems: Assessing current IT systems and identifying areas for improvement.
- Requirements Gathering: Collaborating with stakeholders to gather and document business requirements.
- Process Improvement: Recommending and implementing IT solutions to enhance business processes.
- Project Management: Managing projects from inception to completion, ensuring they meet business needs.
- Resource Management: Allocate resources, including team members and third-party contractors, to ensure project success.
- Budget Management: Develop and manage project budgets, ensuring financial resources are used efficiently.
- Timeline Management: Plan and schedule project timelines and milestones using appropriate tools.
- Communication: Effectively communicate project expectations to team members and stakeholders.
- Documentation: Creating detailed documentation, including business rules, data migration rules, and training materials.
- Testing and Validation: Assisting with system testing and validation to ensure solutions meet requirements.
- Progress Tracking: Track project milestones and deliverables, providing regular progress reports.
- Quality Assurance: Ensure consistency and adherence to quality standards in deployed solutions.
- Post-Project Evaluation: Conduct project post-mortems and create recommendations reports to identify successful and unsuccessful project elements.
- Project Management professional qualification (PRINCE2, PMP, APM, Scrum, ITIL)
- Previous experience in business analysis, particularly in IT projects delivered on the Microsoft platform, especially CRM and finance
- Previous accountability for project budget control including estimating and reporting
- Business experience in insurance claims or similar
- Previous experience in running vendor identification and selection
- Proficiency in project management software and IT systems.
- Strong communication, problem-solving, and interpersonal skills.
- Familiarity with both Agile and Waterfall project management methodologies.
