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Job Advert: Application Systems Improvement Specialist
Location: Ealing Contract Type: Temporary - 3 month likely extension Contract Length: 3 MonthsDaily Rate: £300 - £400 per day Umbrella (negotiable)Working Pattern: Full Time - Flexible Hybrid model.
About Us:Our client, a forward-thinking organisation in the Information Technology sector, is seeking a dedicated Application Systems Improvement Specialist. This role is pivotal in enhancing ICT systems and applications across various specialised areas within the Applications Team.
Purpose of the Role:You will play a key role in improving service delivery, managing systems enhancements, overseeing release management, conducting acceptance testing, and providing third-line support. Collaborating closely with service areas and strategic partners, your contributions will align with the organisation's strategic goals.
Key Responsibilities:
- Develop and implement service improvement packages following industry best practises.
- Represent the Applications Team on relevant workstreams, collaborating with stakeholders as needed.
- Coordinate and manage incidents and problems related to specialist applications and software.
- Record, monitor, and resolve application software incidents, escalating as necessary.
- Conduct proactive problem analysis and propose innovative solutions.
- Interpret business and legislative requirements to create technical specifications.
- Assist in planning, testing, and implementation of new software and configurations.
- Maintain comprehensive process documentation for all developments.
- Ensure data integrity and support disaster recovery processes.
- Provide reporting and interpret data in a business context using enquiry languages and reporting tools.
Key Skills Required:
- Proficient in GIS MapInfo, StatMap suite, Oracle/SQL, and IDOX data.
- Strong background in ICT systems improvement and applications management.
- Experience in business analysis, software implementation, and acceptance testing.
- Familiarity with change control, impact analysis, and data integrity management.
- Knowledge of security management, incident management, and problem analysis.
- Ability to coordinate user testing and manage disaster recovery processes.
Ideal Candidate:The ideal candidate will possess a strong analytical mindset, excellent problem-solving skills, and the ability to collaborate effectively with diverse teams. You should have a thorough understanding of systems and processes within the designated specialist areas, as well as the ability to communicate technical concepts to non-technical stakeholders.
Why Join Us?This is an exciting opportunity to contribute to impactful projects within a dynamic environment. If you have a passion for ICT systems and are ready to make significant contributions to our client's success, we encourage you to apply.
How to Apply:To express your interest in this role, please submit your CV and a cover letter outlining your relevant experience and skills.
Note:This role does not require a driving licence. Flexibility to work outside normal hours may be necessary.
Join us in shaping the future of ICT systems improvement!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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