ePortfolio Officer

Job Title: ePortfolio Officer (Temporary Position)
Location: Hybrid working model – 2 days in-office (Wednesdays and Thursdays) in Central London; remote on other days
Contract Type: Full-time, 35-hour week (Monday to Friday)
Duration: Initial 2-3 weeks, with potential for extension
Salary: £36,707

We are working on behalf of a leading professional body in the healthcare education sector, currently seeking a motivated and detail-oriented ePortfolio Officer to join their team on a temporary basis. The role is perfect for someone with strong administrative experience, particularly with electronic systems and databases, and an interest in supporting medical training and education.

Key Responsibilities:
• Learning System Management: Oversee the development and administrative functioning of the Learning Management System, ensuring alignment with training curricula.
• User Support: Serve as the first point of contact for UK-based trainees, consultants, assessors, and administrative staff, providing timely assistance via phone and email.
• System Troubleshooting: Investigate and resolve system issues at the backend, liaising with developers to ensure prompt fixes.
• Project Management: Lead on LMS-related projects, manage system improvements, and provide quality assurance testing ahead of new releases.
• Administrative Support: Plan and organise meetings, training events, and quarterly reviews, ensuring accurate minute-taking and follow-up actions.

What We’re Looking For:
The ideal candidate will have:
• Relevant administrative experience, particularly in technical systems or electronic portfolios.
• A strong ability to communicate technical issues clearly and offer specialist advice to users.
• A background in data entry, proofreading, document formatting, and managing databases.
• Experience supporting meetings, including drafting agendas and taking minutes.
• Proven project management skills, with experience in managing and supporting project outcomes.
• Excellent communication skills, both written and verbal, with a high level of attention to detail.
Essential Requirements:
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience working with electronic systems and databases.
• Ability to handle confidential information with professionalism.
• Familiarity with SurveyMonkey is essential.
• Strong organisational skills, with the ability to prioritise tasks and work independently.
Desirable Experience:
• Prior experience within the medical or education sectors.
• Experience within public sector, not-for-profit, or membership organisations.
• Working knowledge of website content updates.

Why Apply?
This is a great opportunity to work with a prestigious organisation that plays a key role in supporting medical training and education. You will gain valuable experience working with complex systems, project management, and supporting high-level stakeholders.
If you meet the above criteria and are available to start immediately, we would love to hear from you.
To Apply:
Submit your CV and a cover letter through the link below. Interviews will be conducted on a rolling basis, so early applications are encouraged.