M365 Dynamics and Power Platform Specialist

You will work as the primary resource providing Dynamics 365/CRM, MS Fabric, Dataverse and Power Pages/Power Platform expertise.

Client Details

The clients is a financial services organisation.

Description

As the primary resource for Dynamics 365/CRM, MS Fabric, Dataverse, and Power Pages/Power Platform, you will be responsible for designing and building Power Pages applications, performing minor configurations, and providing support for Dynamics CRM/Dataverse. You will handle 3rd-level support and maintenance for existing Dynamics-based systems, drive user-driven enhancements, and contribute to the development of new systems.

Collaboration will be key, working closely with IT Architecture, Platform Services, SharePoint/M365, and security teams.

Bringing your expertise in Dynamics 365 services, your core responsibilities will include:

• Designing, implementing, and supporting Power Pages and Power Apps applications and sites.
• Providing 3rd-line support and extending the Dynamics 365 environment, with a focus on Dynamics CRM applications.
• Taking technical ownership of solutions from development to deployment and documentation.
• Managing escalated issues related to applications and services through to resolution.
• Building and maintaining strong relationships with internal and external stakeholders.

Profile

• 5+ years of hands-on experience with Microsoft Dynamics 365, specializing in developing Power Pages, Power Apps, and Dataverse-based solutions, with a strong understanding of Dataverse application and data structures.
• Confident in creating and managing solution CI/CD pipelines using Azure DevOps.
• Extensive experience in customizing Dynamics 365, with a particular focus on CRM (Sales and Marketing) modules.
• Background in C# and JavaScript development, supporting custom extensions and integrations within Dynamics and Power Platform.
• Experience in supporting and troubleshooting Power Platform applications, ensuring optimal performance and user experience.
• Knowledge of end-to-end connectivity (network/proxy) between devices and cloud services to support seamless integration.
• Understanding of Azure security principles and best practices to ensure compliance and data protection.
• Strong attention to detail and a customer-focused approach to solution delivery.
• Microsoft certifications related to Dynamics 365, Power Platform, or Azure are highly valued.
• Experience with Azure Data Factory and MS Fabric is an advantage.

• Fast learner with the ability to quickly adapt to new technologies and implement solutions effectively.
• Analytical and problem-solving mindset, capable of identifying patterns, understanding root causes, and formulating effective solutions.
• Strong communication skills, both written and verbal, ensuring clear documentation and stakeholder engagement.
• Detail-oriented with a structured, organized, and quality-driven approach to work.
• Ability to manage multiple projects, requests, and competing priorities, ensuring timely and effective delivery.
• Self-driven and proactive, with a strong desire to continuously learn and share knowledge within the team.
• Skilled in problem diagnosis and providing technical assistance, ensuring efficient issue resolution and system stability.

Job Offer

Up to £96,000 per annum plus benefits

3 Stage Interview Process

Hybrid working - 2/3 days on site